F&Q
General Questions
Do you offer bulk pricing?
Yes, we offer discounted rates for bulk orders. Contact us directly for a quote tailored to your needs.
How fast can you deliver?
In-stock items are usually dispatched same day or next business day from our Melbourne warehouse.
Can I pick up my order in person?
Yes, local pickup is available. Please contact us to arrange a time.
Do you provide delivery to job sites?
Yes, we deliver to job sites across Melbourne and surrounding areas.
What if a product is out of stock?
We’ll let you know estimated restock time or suggest similar alternatives.
What payment methods do you accept?
We accept bank transfer, credit card, and cash. For business accounts, we may offer 7-day or 30-day terms.
Do you offer credit accounts?
Yes, for eligible businesses with approved applications. Please contact us to apply.
Can I pay upon delivery or pickup?
Yes, cash on delivery or pickup is available. Please inform us when placing the order.
Do you charge GST?
Yes, all our prices are GST inclusive unless otherwise stated.
Payments
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